Privacy Policy

1. Introduction

Impact Business Alliance Ltd respects the privacy of our clients, prospective clients, business partners and visitors to our website.

Many of the matters on which individuals and organisations engage us are personal, commercially sensitive or confidential. We therefore regard privacy, discretion and responsible handling of information as fundamental to the way we conduct our business.

This Privacy Policy explains how Impact Business Alliance Ltd collects, uses, stores, shares and protects personal information obtained through our website, correspondence and interactions with us.

We process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023.

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

• Your name and contact details
• Telephone number and email address
• Country of residence or nationality where relevant to an enquiry
• Organisation, position or professional information
• Information submitted through our website enquiry forms
• Correspondence between you and Impact Business Alliance
• Information concerning the nature of services or assistance you are seeking
• Technical information relating to use of our website, including cookies, device information and website analytics

Where an engagement progresses beyond an initial enquiry, additional information may be required for identification, due diligence, compliance or delivery of the relevant service.

We seek to collect only information that is relevant and reasonably necessary for the purpose concerned.

3. How We Use Your Information

We may process personal information to:

• Respond to enquiries and requests
• Assess whether and how we may assist a prospective client
• Provide or coordinate agreed services
• Communicate with clients and professional partners
• Introduce or coordinate with appropriate professional advisers or service providers where authorised
• Conduct appropriate due diligence and compliance procedures
• Maintain our business and client records
• Improve our website and services
• Protect our legitimate business interests
• Comply with legal, regulatory or professional obligations

Depending on the circumstances, processing may be based on your consent, steps necessary to enter into or perform an engagement, our legitimate interests, compliance with legal obligations or another lawful basis recognised by applicable law. These bases are recognised under the Nigerian framework.

4. Confidentiality and Discretion

Discretion is fundamental to our private client relationships.

Information concerning a client or prospective client's enquiry is handled with appropriate confidentiality and, where practicable, on a need to know basis.

We do not sell personal information.

We may disclose relevant information to professional advisers, authorised agents, consultants, service providers or other third parties where this is reasonably necessary to assess or execute an authorised request, where you have instructed or authorised us to do so, or where disclosure is required by law.

5. International Partners and Data Transfers

The nature of our work may require us to coordinate with professional partners and service providers outside Nigeria.

These may include lawyers, authorised Citizenship by Investment agents, immigration professionals, educational advisers, recruitment and staffing organisations, travel and concierge providers and other specialist advisers.

Where personal information needs to be transferred internationally, we will seek to ensure that such transfer is undertaken for a legitimate purpose and with appropriate safeguards as required by applicable law.

The Nigeria Data Protection framework specifically regulates international transfers of personal information.

6. Sensitive Documentation

We encourage prospective clients not to send passports, bank statements, detailed source of wealth documentation or other highly sensitive documents through ordinary website enquiry forms unless specifically requested through an appropriate channel.

Where such information becomes necessary, we may provide alternative instructions for its secure transmission and handling.

7. Data Security

We take reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

No electronic communication or storage system can, however, be guaranteed to be completely secure.

8. Cookies and Analytics

Our website may use cookies and similar technologies necessary for website functionality, security, preferences and analytics.

Where required, visitors will be provided with appropriate choices regarding nonessential cookies.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including the provision of services, legitimate business requirements and applicable legal, regulatory, accounting or reporting obligations.

10. Your Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to:

• Be informed about processing
• Request access to personal information held about you
• Request correction of inaccurate information
• Object to certain processing
• Request restriction or deletion where applicable
• Withdraw consent where processing is based on consent
• Request data portability where applicable
• Raise concerns regarding automated decision making
• Lodge a complaint with the relevant data protection authority

These broadly reflect the rights identified by the Nigeria Data Protection Commission.

11. Third Party Websites

Our website may contain links to websites operated by third parties. Impact Business Alliance is not responsible for the privacy practices, security or content of independent third-party websites.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements or data processing practices.

The date of the latest revision will be displayed at the top of this page.

13. Contact Us

Questions or requests concerning this Privacy Policy or the handling of personal information may be directed to:

Impact Business Alliance Ltd
Patrick Yakowa Street
Katampe Extension
Abuja, Nigeria

Email: enquiries@impactbusinessalliance.com